Shipping Policy

At Toybox Innovations, we aim to deliver your orders in a timely and efficient manner. Please review our shipping policy for detailed information on our shipping practices.

Order Processing

  • Processing Time: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Personalized Items: Please note that personalized or custom items may require additional processing time. You will be informed of the estimated shipping date when you place your order.

Shipping Rates and Delivery Estimates

  • Domestic Shipping: We offer various shipping options at checkout. Shipping charges for your order will be calculated and displayed at checkout.
  • International Shipping: We currently ship to select countries. Shipping charges and delivery times will vary based on the destination and shipping method chosen at checkout.

Shipping Methods

We offer several shipping options to meet your needs. Delivery times are estimates and not guaranteed:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Overnight Shipping: Estimated delivery within 1 business day.

Shipping Confirmation and Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the shipping carrier’s website using the provided tracking number.

Shipping Restrictions

  • PO Boxes: We do not ship to PO Box addresses.
  • Restricted Areas: Some items cannot be shipped to certain areas due to legal restrictions. You will be notified if an item in your order cannot be shipped to your location.

Damages and Issues

We take great care in packaging your items to ensure they arrive safely. However, if your order arrives damaged or if you receive the wrong item, please contact us immediately at [Your Email] or [Your Phone Number] so we can evaluate the issue and make it right.

International Shipping

  • Customs and Import Duties: International orders may be subject to customs duties, taxes, and fees, which are not included in the shipping costs. These charges are the buyer’s responsibility and vary by country. Please check with your local customs office for more information.
  • Delivery Times: International delivery times may vary due to customs processing times and other factors beyond our control.

Shipping Policy Changes

We reserve the right to update or change this shipping policy at any time. Any changes will be posted on this page, and you will be notified by email if significant changes are made.

Contact Us

If you have any questions about our shipping policy, please contact us at:

Toybox Innovations
Email: sales@toyboxinnovations.com
Phone: 330-368-8725

Thank you for choosing Toybox Innovations. We build awesome, and we want to ensure your experience with us is just as awesome.